Friday, July 27, 2007

The Month of July

July is a very big month for a textbook company. Anyone familiar with the way schools are alloted money knows that July 1 is the biggest day of the year. Most schools start their budget years on July1 and this is when they receive money to start buying textbooks. Often, we will have schools call us early in the spring and ask us to hold books until they have money in July. Unfortunately, we usually can't put books on hold for that long. Recently we had a customer inquire as to where their books were. Well, after some research on my part I discovered that the school called us in April to hold books until July. They never gave us an official request or a P.O. number. Of course we no longer had the books to supply them. Unfortunately, this happens quite often and it's sad for both parties involved. We've changed several of our operating procedures to prevent this from happening more.

Our company had also recently come under new management. We are now part of the Southeastern Print Industries umbrella. And no, there will be no genetic experimentation that creates zombie dogs and superhuman females named Mila. That is a different Umbrella. We have a new office and a new warehouse location. Moving to a new warehouse was no easy task, but we accomplished it. We also have some new employees working in our office. It has been a good transition.





About Us:
Southeastern Textbooks is a used textbook provider based in Atlanta Georgia. We provide quality used books, grades k-12 all subjects and all publishers. We cater to schools and home schools looking to provide their students with quality used textbooks. We have been in business for about 12 years and we can provide much more personalized customer service than some of our large national competitors. We do not have thousands of employees that are going to call your school and bug you everyday. We are not going to fill up your e-mail or fax in box with useless fliers every week. We take the time to get to know our customers and developed customer service interactions based on their needs. We only send you the information you need and requested. We will never waste your time because we know that you are a busy person. You have an important job. Providing textbooks for all those students can be difficult and we only want to help you in that process.


www.southeasterntextbooks.com
866-872-6657
fax: 866-952-6657
k12@southeasterntextbooks.com